Delphi Tactical LLC

Shipping Policy

SHIPPING

DELPHI TACTICAL LLC provides fast, reliable shipping to the contiguous 48 states, DC, and to all U.S. Military APO/FPO/DPO addresses for a flat fee of $9.00, for all orders under $200.00. ALL ORDERS OVER $200.00 RECEIVE FREE SHIPPING! Please note DELPHI TACTICAL LLC offers competitive shipping rates for all shipments to Alaska, Hawaii, and U.S. Territories (Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, and U.S. Minor Outlying Islands). Our shipping method uses a variety of reliable shipping carriers to ensure your order is delivered in a timely and secure manner. Once you place an order, the most efficient carrier is automatically selected based on the destination, size, and weight of your package. Please note DELPHI TACTICAL LLC reserves the right to change the shipping method without notice, at no additional cost to you. The shipping method change may be needed to accommodate products' weight/dimensions and/or to improve speed/level of service to your specific destination. Most of our products can be shipped to almost any destination worldwide where UPS or USPS services are available. You will receive a tracking number when your order ships. It is your responsibility to ensure you provide an accurate address within your customer profile as well as ensure someone is present during the estimated time of delivery. Delphi Tactical LLC IS NOT responsible for any lost or stolen shipments that have been confirmed as delivered to the address provided.

ORDER PROCESSING TIME

Orders are usually processed in 1-3 business days. In instances where items are backorder, the customer will be notified and given the option to have their order shipped together or in separate shipments as backordered items become available. Orders fulfilled from locations other than the DELPHI TACTICAL LLC warehouse located in RAEFORD, NC, may occasionally require additional time for processing; where this is known to exceed 3 business days, the customer will be notified.

FEDERAL FIREARMS LICENSE (FFL) TERMS AND CONDITIONS

FIREARMS AND OTHER ATF CONTROLLED ITEMS WILL ONLY SHIP TO A VALID FFL. 

To expedite your order, please have your dealer email their FFL to us at support@delphitactical.com with your full name. If the dealer you are using to transfer a firearm has not sent us a current and updated FFL to put on file, there will be an extended period of time needed to process your order. NOTE: You can also leave the name of the dealer you wish to use in the "NOTES" portion of checkout and we will contact them.

Additional Age and State Shipping Restrictions: 

  • Illinois: We must have your FOID and State ID on file
  • Connecticut: We must have your ACE or Pistol Permit and State ID on file.
  • Chicago, Illinois: No Ammo without a FFL
  • County Cook, Illinois: No Ammo without a FFL
  • Los Angeles, California: No Ammo without a FFL
  • Massachusetts: No Ammo without a FFL
  • New York (State): No Ammo without a FFL
  • Oakland, California: No Ammo
  • San Francisco, California: No Ammo without a FFL
  • Sacramento, California: No Ammo without a FFL
  • Washington D.C.: No Ammo without a FFL
  • Apo & EPO Address: No Ammo
  • PO. Boxes: No Ammo

OTHER SHIPPING RESTRICTIONS

Warranty issues and manufacturer restrictions prevent certain products from being shipped to all locations. Because we ship products to diverse locations around the world with unique customs regulations, it is important that our customers are familiar with their local importation requirements and restrictions. DELPHI TACTICAL LLC does not assume liability for fees/taxes/expenses incurred during the importation of products and does not refund customers for packages seized by customs unless the order is returned in new condition. Customers whose orders are either refused or unclaimed at customs and returned to DELPHI TACTICAL LLC will be refunded minus a 20% restocking fee. It is illegal for us to alter or falsify information pertaining to the exportation or importation of materials across international borders. As such, it is DELPHI TACTICAL'S policy that we accurately represent what items are being shipped, and the nature of the delivery. For example, we cannot declare shipments for less than their actual value or label them as gifts.

RESTRICTED COUNTRIES

By policy, DELPHI TACTICAL LLC will not ship to the following countries:

Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Egypt, Ethiopia, Gabon, Ghana, Guinea, Guinea-Bissau, India, Indonesia, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Poland, Romania, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Venezuela, Yemen, Yugoslavia

U.S. REGULATIONS GOVERNING THE EXPORT OF CERTAIN ITEMS

By proceeding with a transaction to purchase any item(s) from DELPHI TACTICAL LLC, you (the "Customer") agree to familiarize yourself and abide by the following regulations:

International Traffic in Arms Regulations (ITAR): Some of the items on this website are subject to the International Traffic in Arms Regulations (ITAR), and export is strictly prohibited without authorization or a license issued by the U.S. Department of State's Directorate of Defense Trade Controls. By proceeding with a transaction to purchase any ITAR restricted item(s), the Customer certifies that (i) the purchase does not require DELPHI TACTICAL LLC to export such items; (ii) the Customer does not intend to export such items after receipt from DELPHI TACTICAL LLC without the appropriate U.S. Government export authorization; (iii) the Customer does not intend to export, transfer, sell, or furnish the item to any foreign person, whether abroad or in the U.S., including any Foreign Embassy in the U.S., without the appropriate U.S. Government export authorization; (iv) the Customer understands that a foreign person under the ITAR § 120.16 means "any natural person who is not a lawful permanent resident as defined by 8 U.S.C. § 1101(a)(20) or who is not a protected individual as defined by 8 U.S.C. § 1324b(a)(3)," and can mean "any foreign corporation, business association, trust, society, or any other entity or group that is not incorporated or organized to do business in the U.S., as well as international organizations, foreign governments, and any agency or subdivisions of government (e.g. diplomatic missions)" (See ITAR § 120.16); (v) the Customer is a U.S. Person as defined by ITAR § 120.15, meaning the Customer is a lawful permanent resident of the U.S., as defined by 8 U.S.C. § 1101(a)(20), or is a protected individual as defined by 8 U.S.C. § 1324b(a)(3), or is a "corporation, business association, partnership, society, trust, or any other entity, organization or group that is incorporated to do business in the U.S., or is a governmental (federal, state, or local) entity" (See ITAR § 120.15).

Export Administration Regulations (EAR): Some of the items on this website are subject to the Export Administration Regulations (EAR), and export may be restricted by the U.S. Department of Commerce's Bureau of Industry and Security. By proceeding with a transaction to purchase any restricted item(s), the Customer certifies that (i) the purchase does not require DELPHI TACTICAL LLC to export such items; (ii) the Customer does not intend to export such items after receipt from DELPHI TACTICAL LLC without the appropriate U.S. Government export authorization.

For more information, contact each of the following:

U.S. Department of Commerce

Bureau of Industry and Security

Tel.: (202) 482-4811

Website: http://www.bis.doc.gov

 

U.S. Department of State

Bureau of Political-Military Affairs

Directorate of Defense Trade Control

Tel.: (202) 663-1282

Website: http://www.pmddtc.state.gov

 

U.S. Department of the Treasury

Office of Foreign Assets Controls

Tel.: (202) 622-2480

Website: http://www.treas.gov/offices/enforcement/ofac

 

DELPHI TACTICAL LLC makes no exception to the above ITAR and EAR restrictions which can result in both civil and criminal penalties.